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Privacy Policy

Our Commitment to Privacy

The Army Rugby Union (ARU) are committed to protecting your privacy throughout your transaction and afterwards. The ARU observe the code of practice covering the use of personal data as outlined in the Data Protection Act of 1998. We also comply with the The Consumer Protection (Distance Selling) Regulations 2000.

Further information on your rights under the Data Protection Act 1998 can be found on the Information Commissioner’s website at

Private information

When placing an order online via the Army Rugby Union Ticket website, you will be asked to provide your email address and, if paying by credit card, your credit card details.

The email details are gathered for your convenience, to allow us to send you an order conformation email and further update emails relating to your order. The ARU will not pass your details to any third parties.

Credit and Debit Card details are gathered so that we can process your order. The ARU will not pass your details to any third parties.

Internet Security

All data provided to the Army Rugby Union Ticket web site is treated with the utmost sensitivity. Data is coded using advanced techniques and is transferred via a maximum safety connection (SSL). Any account information provided can only be read by the ARU authorised computers.


A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. If you agree, your browser adds this text in a small file. A cookie helps analyse web traffic or lets you know when you visit a specific site. Cookies enable web applications to respond to you as an individual, allowing them to tailor their operations to meet your needs, likes and dislikes by gathering and remembering information about your preferences.

Traffic log cookies are used to identify which pages are being visited. This helps web page data analysis and allows us to improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to notify you or cookie placement requests or decline cookies completely. You can delete the files that contain cookies – these are stored as part of your Internet browser.


Listing of cookies used on our site and what they are used for:

Name Purpose Expires
__utma This cookie is created when you first land our site. It is used to help determine the number of unique visitors to our site. 2 year from the creation date (or upon deletion)
__utmb This cookie is used to establish and continue a user session on our site, when you move around the site, each page you visit will attempt to update this cookie to show which pages you (anonymously) have visited and how long you stay on the page. This helps us to improve our content and review site layout. If not updated (you do not visit another page on the site) for 30 mins, the cookie will expire. 30 Mins from creation / update
__utmc This cookie is used in combination with __utmb to determine if your browsing session is new or old. When you exit your browser
__utmz This cookie stores information regarding the referral method by which you reached our site, this means, if you came through Google, it will store information regarding the term on which you searched. This helps us to establish what people are looking for when they find our website. This will also track if you came to our website through an advert on Google or any other website. This cookie will update everytime you come back to our site. 6 Months from creation / update
civicAllowCookies This is a cookie that is created when you accept our cookie policy request, it stores your “Accept Cookies” responce and allows us to use the cookies above. 3 Months from creation.
__qca This is a cookie that enables you to socially share content from this website, i.e share on facebook, twitter etc . . . 5 years from creation.


How do i delete cookies from my browser?
Internet Explorer: Instructions for Internet Explorer
Firefox: Instructions for Firefox
Google Chrome: Instructions for Google Chrome
Opera: Instructions for Opera

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